This Privacy Policy ("Privacy Policy") explains how NoesiumIQ Ltd. ("NoesiumIQ "), a limited liability company registered in the <insert location>, (“Company”, "we," "us," or "our") collects, uses, manages, transmits, shares, and protects personal business information obtained from customers ("you" or "your") in connection with your use of our products and services to protect your digital identity.

1. Purpose for Collecting Personal Business Information

We may hold and process your personal business data on the following lawful bases:

(i) Contractual necessity: To provide you with our products and services and to perform a contract which we have established with you.

(ii) Legal obligation: Compliance with our Customer Due Diligence ("CDD") processes pursuant to our AML/KYC obligations, and to satisfy other legal and regulatory obligations.

(iii) Legitimate interests: Communications with you, including responding to inquiries, providing customer and technical support, and maintaining transparency of service reliability.

(iv) Consent: Where we process your personal business data for specific purposes, such as marketing, we will request your explicit consent, which you can withdraw at any time as outlined in the "Consent and Opt-Out" section below.

2. Consent and Opt-Out

By using our services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. You have the right to withdraw your consent at any time by contacting us at legal@NoesiumIQ.io or by following the instructions provided in communications we send. Additionally, you can opt out of certain types of data processing, such as direct marketing, by adjusting your preferences in your account settings or contacting us directly.

3. Types of Personal Information Collected

We only collect the following types of personal information from customers to preserve the privacy of your digital identity:

(i) Onboarding and contact information: Such as name, business addresses, and business email addresses.

(ii) Account information: Usernames, passwords, and other credentials used to access our services.

(iii) Usage data: Information about how you interact with our services, including log data and device information.

(iv) Other information: Any other information you voluntarily provide to us or that we collect in connection with your use of our products and services.

4. Methods of Collection

We may collect personal information through various methods, including:

(i) Directly from you when you provide it to us, such as when you become a customer of our services.

(ii) Automatically through the use of our website and cookies. You can control the use of cookies through your browser settings. Please find our cookies policy here.

5. Use, Retention, and Disposal

Your business personal information will be retained for as long as required:

(i) For the purposes for which the personal information was collected.

(ii) To establish or defend legal rights or obligations or to satisfy any reporting or accounting obligations.

(iii) As required by data protection laws and any other applicable laws or regulatory obligations.

We retain your personal business information for as long as necessary to fulfil the contractual obligations for which it was collected, including satisfying legal, accounting, or regulatory requirements. The specific retention period varies depending on the type of data, the legal basis for processing, and any legal or regulatory obligations. If you would like more details on specific retention periods, please contact us.

We will ensure that persona businessl information we hold is subject to appropriate security measures and disposed of securely when no longer required.

6. Access to and Control of Your Personal Business Information

Pursuant to the privacy laws of your jurisdiction, the following rights in respect of the personal business information we process about you may be request:

(i) Right to Access: You can request a copy of the personal business data we hold about you.

(ii) Right to Rectification: You can ask us to correct any inaccuracies in the data.

(iii) Right to Restrict Processing: You may ask us to limit the way we use your personal business data. Please note exercising your right to restrict processing, may impact the availability or functionality of certain services we provide. For example, we may be unable to fulfill specific requests or provide certain features that rely on the unrestricted processing of your personal data. In cases where processing limitations affect our ability to offer core services, we may need to suspend or modify access to those services until the restriction is lifted.

(iv) Right to Erasure: You have the right to request that your personal business data is deleted (subject to laws and regulatory requirements that apply to NoesiumIQ).

(v) Right to Object: You can object to the processing, transmitting and storage of your personal business data under certain circumstances.

(vi) Right to Data Portability: You may request a copy of your personal business data in a structured, commonly used format.

(vii) Right to Withdraw Consent: You can withdraw your consent to personal business data processing, storage and transmission at any time, where consent was the basis for processing.

(viii) Right to Lodge a Complaint: You can lodge a complaint with the Data Protection Authority (DPA) of your country of residence or governmental body responsible protection of privacy in your jurisdiction if you feel that your data has been mishandled, however, before you do so, please contact us at legal@NoesiumIQ.com so that we can address your concern.

If you wish to exercise any of the above rights, please contact us at legal@NoesiumIQ.com.

7. Disclosure to Third Parties

We may share your personal information with third parties for the purposes stated in this Privacy Policy, including:

(i) Service Providers: Third-party vendors and service providers who assist us in operating our business and providing our services.

(ii) Business Partners: Affiliates and business partners we work with for the provision of our services and products.

(iii) Legal Authorities: As required by law or to comply with legal obligations, enforce our terms and policies, or protect our rights.

When NoesiumIQ shares information with third parties, we ensure the third party is contractually bound to process. Transmit and store personal information in accordance with applicable data protection laws, and with NoesiumIQ’s specific instructions and requirements, ensuring that your rights are protected.

8. International Transfers

NoesiumIQ may need to share and transmit your personal data outside of the United States. In such cases, NoesiumIQ will ensure that appropriate safeguards are in place to protect your personal data. These safeguards may include entering into standard contractual clauses with the recipient of your data, in compliance with the DPA of your jurisdiction.

If you would like more information on international data transfers, please contact us at legal@NoesiumIQ.io.

9. Security for Privacy

We recognize the importance of protecting and managing your personal data. We use a variety of organizational and technical measures to:

(i) Maintain the confidentiality, availability, and integrity of your personal data.

(ii) Ensure your personal data is not improperly used or disclosed.

These measures include encryption of data in transit and at rest, regular third-party security audits, and zero-trust access controls ensuring only authorized personnel have access to your personal data.

10. Data Integrity

Maintaining accuracy and integrity of your personal business information is a shared responsibility, we rely on you to ensure its quality. Please notify us of any changes or inaccuracies in your personal business information so that we can update our records accordingly.

11. Monitoring and Updates

We regularly monitor our privacy practices to ensure compliance with this Privacy Policy and applicable laws. This Privacy Policy is reviewed and updated at least annually or as required by changes in legal or regulatory requirements. If we make any material changes to this Privacy Policy, we will notify you via email.

Contact Us

If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at legal@NoesiumIQ.com.